QuickBooks, a widely-used accounting software, is integral for businesses managing their financial records. However, users may encounter occasional errors, and one of the common issues is QuickBooks Error Code 6190, 816. This error typically arises when there is a mismatch between the company file and the transaction log file, preventing users from accessing the company file. In this article, we will explore the causes behind QuickBooks Error 6190, 816 and provide a comprehensive guide on how to resolve it.
Understanding QuickBooks Error Code 6190, 816:
QuickBooks Error 6190, 816 occurs when a user attempts to open a company file that is in use by another user or when the company file is located in a read-only network folder. The error message may appear as follows: "QuickBooks was unable to open the file [filename] on the host computer."
Read More : QuickBooks Error 61
Causes of QuickBooks Error Code 6190, 816:
Multi-User Mode Conflict:
Solution: Ensure that all users are logged out of QuickBooks before attempting to access the company file.
Mismatched Transaction Log (TLG) and Company Data (QBW) Files:
Solution: Locate and rename the TLG file and restart QuickBooks.
Network Issues:
Solution: Check network connectivity and ensure all computers are connected to the same network.
Incorrect Hosting Configuration:
Solution: Verify that only the server hosting the company file is configured as the host.
Outdated QuickBooks Version:
Solution: Update QuickBooks to the latest version to ensure compatibility and bug fixes.
Steps to Resolve QuickBooks Error Code 6190, 816:
Single-User Mode Switch:
Ensure all users log out of QuickBooks.
Restart the computer hosting the company file.
Open QuickBooks in single-user mode and try accessing the company file.
Rename TLG and ND Files:
Navigate to the folder containing the company file.
Locate the corresponding TLG and ND files.
Rename both files by adding ".OLD" at the end (e.g., companyfile.qbw.TLG.OLD).
Open QuickBooks and attempt to access the company file.
Check Network Connectivity:
Verify that all computers are connected to the same network.
Ensure stable and uninterrupted network connectivity.
Verify Hosting Configuration:
Open QuickBooks on the server computer.
Navigate to 'File' > 'Utilities.'
Ensure 'Host Multi-User Access' is selected. If not, switch to multi-user mode.
Update QuickBooks:
Open QuickBooks and go to 'Help' > 'Update QuickBooks.'
Download the latest updates and install them.
Conclusion:
QuickBooks Error Code 6190, 816 can disrupt your workflow, but following these troubleshooting steps should help you resolve the issue. Regularly updating QuickBooks, maintaining proper network configurations, and ensuring users log out in multi-user mode are essential practices to prevent such errors. If the problem persists, consider seeking assistance from QuickBooks support or consulting with a qualified IT professional to address any underlying network issues. Remember to back up your company file before making any changes to avoid data loss during the troubleshooting process.
Read More : Resolving QuickBooks Online Error 101
Comments